What happens to your payments
if you can’t make it to Hawaii?
Cancellations and Refunds (updated May 2019)
Team Entry fee of US$200 is non-refundable
Cancellation 12 months or more from event start date – Full refund
Cancellation 12 to 6 months from event start date – Refund less US$100 cancellation fee
Cancellation 6 to 3 months from event start date – Refund less US$250 cancellation fee
Cancellation 3 to 1 month out from event start date – Refund less US$500 cancellation fee
Cancellation within 1 month of event start – No refund (see below)
CANCELLATION LESS THAN 1 MONTH FROM EVENT START DATE
No refund available. However the amount paid to date may be transferred to a new registrant (replacement) or the full amount applied as a credit to a future VSL event.
In the unfortunate event of a death, a full refund will be provided to the family of the deceased.
To mitigate the effects of a cancellation we firmly recommend that all participants take out a travel insurance policy that includes cancellation at the time of booking. This will provide for recovery of cancellation fees in the event they are not able to attend for any reason.